- Accurate firefighting experience
- Realistic fire mechanics
- High-quality graphics and sound
- Poor AI behavior
- Repetitive mission structure
- Frequent bugs and crashes
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
76.3% PrecisionFeb 21, 2025 → Nov 9, 2025
Total revenue at risk
$30,238
~$3,470 per month
Modeled from refund-intent reviews
Most dangerous issue
Repetitive Gameplay
Design · 13.0% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
52.3%$15,824
47.7%$14,414
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 50.0% share
Issue · Design
Repetitive Gameplay
Share of issues
16.7%
Primary region
USA
Detected from language cues
Anger level
Neutral-ish
Average sentiment intensity