- Enjoyable and diverse gameplay
- Community-created maps and content
- Active and friendly community
- Community and player issues
- Game is very difficult
- Server and connectivity issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
93.7% PrecisionMar 20, 2025 → Mar 17, 2026
Most dangerous issue
Difficulty Too High
Design · 24.1% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Social
Business
Other
51.6%
27.8%
13.8%
6.3%
0.6%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 51.9% share
Technical · 22.2% share
Social · 14.8% share
Business · 7.4% share
Other · 3.7% share
Issue · Design
Difficulty Too High
Share of issues
22.2%
Primary region
Russia
Detected from language cues
Anger level
Angry
Average sentiment intensity