- Complex and deep 4X experience
- High replayability and moddability
- Real-time strategic space combat
- Clunky and confusing interface
- Poor AI behavior
- Game is buggy
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
83.3% PrecisionMar 3, 2016 → Sep 22, 2025
Total revenue at risk
$26,773
~$230 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Game Design
Design · 11.8% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
62.1%$16,624
37.9%$10,149
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 60.7% share
Technical · 39.3% share
Issue · Design
Poor Sequel Quality
Share of issues
10.7%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity