- Enjoyable and fun gameplay
- High-quality graphics and visuals
- Satisfying combat mechanics
- Lack of content variety
- Repetitive gameplay mechanics
- Performance and optimization issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
91.3% PrecisionJan 26, 2026 → Mar 24, 2026
Total revenue at risk
$107,206
~$56,483 per month
Modeled from refund-intent reviews
Most dangerous issue
Steam Deck Performance
Technical · 14.2% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
54.6%$58,486
42.0%$45,072
3.4%$3,649
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 49.3% share
Design · 47.8% share
Business · 3.0% share
Issue · Technical
Steam Deck Performance
Share of issues
13.4%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity