- Charming 2D visuals and aesthetic
- Cross-platform convenience
- Engaging community and cooperative gameplay
- Excessive microtransactions and pay-to-win
- Account and login issues
- Grinding and auto-grinding mechanics
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
87.2% PrecisionMar 19, 2026 → Apr 15, 2026
Most dangerous issue
Game Crashes and Freezes
Technical · 12.1% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Business
Design
Social
33.4%
32.8%
29.2%
4.6%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 31.6% share
Design · 31.6% share
Business · 31.6% share
Social · 5.3% share
Issue · Technical
Game Crashes and Freezes
Share of issues
10.5%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity