- Highly engaging and replayable gameplay
- Strong modding and DLC support available
- Accessible yet challenging learning curve
- Excessive and overpriced DLC practices
- Game-breaking bugs and AI issues
- Severe late-game performance degradation
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
94.1% PrecisionDec 17, 2024 → Dec 16, 2025
Total revenue at risk
$866,127
~$71,241 per month
Modeled from refund-intent reviews
Most dangerous issue
DLC Price Gouging
Business · 14.2% of risk
Churn driver breakdown
Weighted by churn risk
Design
Business
Technical
Social
Other
65.8%$570,137
16.4%$142,254
11.2%$96,890
6.6%$56,846
0.0%$0
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 66.3% share
Business · 16.8% share
Technical · 10.2% share
Social · 6.1% share
Other · 0.5% share
Issue · Business
DLC Price Gouging
Share of issues
14.3%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity