Players experience frustration primarily due to technical and systemic issues, such as frequent crashes, server disconnections, long loading times, and poor optimization. Additionally, unfair gameplay mechanics—like losing hard-earned loot, dying to cheaters or high-level players, and steep learning curves—exacerbate the emotion, making progress feel wasted.
Disappointment stems from the game's unfulfilled potential and persistent issues despite its long development cycle. Players cite broken promises, lack of polish, poor developer decisions (e.g., paid PvE DLC), and structural flaws like cheaters, bugs, and unfair progression systems. The gap between expectations and reality, especially after years of development, fuels this emotion.
Anger is driven by perceived developer neglect, exploitative monetization, and rampant cheating. Players express outrage over lost progress (e.g., account bans, server issues), poor technical performance, and unfair mechanics like spawn camping or pay-to-win elements. The lack of accountability and dismissive attitude toward community concerns further intensify this emotion.
Satisfaction arises when players overcome the game's challenges, such as successfully extracting with loot, mastering mechanics, or achieving in-game goals. The rewarding progression system, depth of gameplay, and improvements (e.g., DLSS updates) contribute to this positive emotion, especially after investing time to learn the game.
Excitement is tied to the game's high-stakes, adrenaline-fueled moments, such as intense firefights, boss encounters, and successful extractions. The immersive atmosphere, tactical combat, and unique high-risk, high-reward gameplay create a thrilling experience that keeps players engaged.
Core metrics
Core business metrics
Steam review mix, revenue model, and refund leakage.
Steam review stats
Steam rating
Mixed (5/10)
Total reviews
42,203
Positive
19,53246.3%
Negative
22,67153.7%
Sales estimations
Estimated sales count
2,989,043
Estimated revenue
$149,422,260
Game price
$50
Review → sale ratio
Refund leakage
Refund-intent reviews
4,44910.54%
Estimated copies lost
315,102
Estimated revenue lost
$15,751,949
Review pace
Statistical analysis
Sentiment vs playtime and velocity signals.
Sentiment Ă— Playtime
review counts
Bucket
Neg
Pos
≤ 2h playtime
4,47210.6%
Avg playtime 0.9h
5911.4%
Avg playtime 1h
> 2h playtime
18,18743.1%
Avg playtime 140.3h
18,94444.9%
Avg playtime 189.4h
Velocity
review pace
Avg/day
710.2 rev/day
Last 30d
171.1 rev/day
Quarterly
0 rev/qtr
Days covered
59.4 days
Audience segments
Who is reviewing
Buyer mixes, lifecycle phase, and Steam Deck signals.