FINAL FANTASY XIV Online

Last updated: 2026-01-03
  • Story-driven MMO with engaging world
  • Vast content and beautiful visuals
  • Welcoming and non-toxic community
  • Repetitive and outdated gameplay mechanics
  • Excessive, poorly paced story progression
  • Overwhelming and grindy for new players
FINAL FANTASY XIV Online header

Emotions

Core metrics

Core business metrics

Steam review mix, revenue model, and refund leakage.

Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
83,022
Positive
71,87686.6%
Negative
11,14613.4%
Sales estimations
Estimated sales count
6,048,525
Estimated revenue
$120,910,015
Game price
$20
Review → sale ratio
Refund leakage
Refund-intent reviews
1041.87%
Estimated copies lost
7,577
Estimated revenue lost
$151,464
Review pace

Statistical analysis

Sentiment vs playtime and velocity signals.

Sentiment Ɨ Playtime

review counts
BucketNegPos
≤ 2h playtime
1041.9%
Avg playtime 0.8h
250.4%
Avg playtime 0.8h
> 2h playtime
1,41925.5%
Avg playtime 2,657.2h
4,01072.1%
Avg playtime 2,085.7h

Velocity

review pace
Avg/day1.3 rev/day
Last 30d13 rev/day
Quarterly62.4 rev/qtr
Days covered4,314.5 days
Audience segments

Who is reviewing

Buyer mixes, lifecycle phase, and Steam Deck signals.

Buyer vs key activations
Share of review volume
5,558 total
Organic purchasers5,09591.7%
Voted up: 72%
Key activations4638.33%
Voted up: 75%
Honeymoon vs endgame
Based on hours played
5,558 total
First impression0-2h1793.22%
Voted up: 26%
Mid game2-10h4608.28%
Voted up: 59%
Late game10-20h3696.64%
Voted up: 64%
Endgame20h+4,55081.9%
Voted up: 77%
Steam Deck monitor
Deck vs global sentiment
1.17% of reviews
Deck satisfaction
67.7%
Global baseline 72.6%
65 Steam Deck-tagged reviews out of 83,022 total.