FINAL FANTASY XIV Online

Last updated: 2026-01-03
  • Story-driven MMO with engaging world
  • Vast content and beautiful visuals
  • Welcoming and non-toxic community
  • Repetitive and outdated gameplay mechanics
  • Excessive, poorly paced story progression
  • Overwhelming and grindy for new players
FINAL FANTASY XIV Online header

Emotions

Frustration27%Disappointment15%Excitement7%Nostalgia6%Satisfaction5%
Core metrics

Core business metrics

Steam review mix, revenue model, and refund leakage.

Steam review stats
Steam rating
Very Positive (8/10)
Total reviews
83,022
Positive
71,87686.6%
Negative
11,14613.4%
Sales estimations
Estimated sales count
6,048,525
Estimated revenue
$120,910,015
Game price
$20
Review → sale ratio
Refund leakage
Refund-intent reviews
1041.87%
Estimated copies lost
7,577
Estimated revenue lost
$151,464
Review pace

Statistical analysis

Sentiment vs playtime and velocity signals.

Sentiment × Playtime

review counts
BucketNegPos
≤ 2h playtime
1041.9%
Avg playtime 0.8h
250.4%
Avg playtime 0.8h
> 2h playtime
1,41925.5%
Avg playtime 2,657.2h
4,01072.1%
Avg playtime 2,085.7h

Velocity

review pace
Avg/day1.3 rev/day
Last 30d13 rev/day
Quarterly62.4 rev/qtr
Days covered4,314.5 days
Audience segments

Who is reviewing

Buyer mixes, lifecycle phase, and Steam Deck signals.

Buyer vs key activations
Share of review volume
5,558 total
Organic purchasers5,09591.7%
Voted up: 72%
Key activations4638.33%
Voted up: 75%
Honeymoon vs endgame
Based on hours played
5,558 total
First impression0-2h1793.22%
Voted up: 26%
Mid game2-10h4608.28%
Voted up: 59%
Late game10-20h3696.64%
Voted up: 64%
Endgame20h+4,55081.9%
Voted up: 77%
Steam Deck monitor
Deck vs global sentiment
1.17% of reviews
Deck satisfaction
67.7%
Global baseline 72.6%
65 Steam Deck-tagged reviews out of 83,022 total.