Players are frustrated with the game's economic model, which is seen as exploitative and detrimental to the card game experience. Technical issues such as game freezing, slow loading times, and account access problems also contribute significantly to this frustration. Additionally, the high cost of obtaining cards and the perceived need to spend money to compete add to the dissatisfaction.
Players express disappointment due to the game's lack of innovation and its similarity to other games like Hearthstone. The monetization model, including slow progression and pay-to-win elements, is a major letdown. Furthermore, the absence of expected features and poor performance, such as lackluster graphics and UI, contribute to the overall disappointment.
Players find satisfaction in the game's mechanics and strategic depth. The availability of quests and the overall gameplay experience are also highlighted as positive aspects. Additionally, the game's graphics, animations, and card acquisition rate are appreciated.
Players are excited about the game's future updates and new cards. The enjoyable and addictive gameplay mechanics, along with the strategic depth, contribute to this excitement. The potential for upcoming improvements and the official version release also generate enthusiasm.
Players have hope for the game's future due to its strong card design and faction identity. The belief in the game's potential to improve over time and the developers' responsiveness to feedback contribute to this hopeful outlook. Additionally, the market potential for a good TCG and the game's alignment with the Might & Magic IP foster optimism.
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
90.7% PrecisionFeb 16, 2026 → Feb 17, 2026
Most dangerous issue
Stuck At 61% Loading
Technical · 17.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
41.9%
33.6%
24.5%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.