- Good and enjoyable game
- Simple yet complex strategy
- Deep tactical gameplay
- Multiplayer problems
- Command and input delays
- Server and connection issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
94.7% PrecisionJan 16, 2026 → Mar 8, 2026
Most dangerous issue
Overly Simplified Gameplay
Design · 12.6% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
52.6%
38.1%
9.3%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 48.5% share
Design · 42.4% share
Business · 9.1% share
Issue · Design
Overly Simplified Gameplay
Share of issues
13.6%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity