Crossout
Last updated: 2026-01-17
- Highly creative vehicle customization options available
- Engaging post-apocalyptic atmosphere immerses players
- Strong community and social features enhance gameplay
- Predatory monetization dominates player experience
- Excessive grinding required for progression
- Unbalanced matchmaking frustrates many players
Emotions
Frustration34%Disappointment18%Excitement7%Satisfaction6%Anger6%
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
92.2% PrecisionAug 2, 2017 → Jan 16, 2026
Most dangerous issue
Exploitative Monetization
Business · 10.0% of risk
Churn driver breakdown
Weighted by churn risk
Business
Technical
Design
Social
32.1%
29.5%
28.3%
10.2%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Business · 31.3% share
Design · 29.7% share
Technical · 28.1% share
Social · 10.9% share
Issue · Business
Exploitative Monetization
Share of issues
9.4%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity