- Impressive graphics and visuals
- Enjoyable and engaging experience
- Addictive gameplay loop
- Rampant cheating and hacking
- Frequent crashes and instability
- Stiff character movement and controls
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
97.0% PrecisionMar 18, 2026 → Mar 19, 2026
Most dangerous issue
Poor Game Mechanics
Design · 17.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Social
53.5%
40.7%
4.0%
1.8%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 55.4% share
Technical · 39.3% share
Business · 3.6% share
Social · 1.8% share
Issue · Design
Poor Game Mechanics
Share of issues
17.9%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity