- Fast-paced and fun combat
- Engaging and well-written story
- Well-developed characters
- Combat system flaws
- Performance and technical issues
- Repetitive and frustrating puzzles
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
73.8% PrecisionFeb 2, 2016 → Dec 27, 2025
Total revenue at risk
$19,270
~$160 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Port Quality
Technical · 20.1% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
52.8%$10,181
47.2%$9,090
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 50.0% share
Design · 50.0% share
Issue · Technical
Poor Port Quality
Share of issues
20.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity