Kotama and Academy Citadel

Last updated: 2026-01-16
  • Engaging combat with unique mechanics
  • Well-designed exploration and map system
  • Exceptional art style and visuals
  • Frustrating platforming mechanics present
  • Performance and technical issues frequent
  • Unresponsive or clunky controls reported
Kotama and Academy Citadel header

Emotions

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

82.0% PrecisionJan 15, 2026 → Jan 16, 2026
Total revenue at risk
$38,381

~$26,868 per day

Modeled from refund-intent reviews

Most dangerous issue
Forced Keybindings

Design · 12.2% of risk

Churn driver breakdown

Weighted by churn risk

$38,381
Design
Business
Technical
75.6%$29,003
16.3%$6,252
8.1%$3,126
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 76.9% share
Business · 15.4% share
Technical · 7.7% share
Issue · Design
Forced Keybindings
Share of issues
11.5%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity