- Amazing gameplay experience
- Vibrant and colorful graphics
- Emotionally impactful experience
- Poor graphics and optimization
- No multiplayer modes
- Broken and confusing controls
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
88.6% PrecisionApr 18, 2021 → Feb 22, 2026
Total revenue at risk
$25,204
~$427 per month
Modeled from refund-intent reviews
Most dangerous issue
Inferior Product
Design · 20.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Other
50.8%$12,813
40.6%$10,226
8.1%$2,045
0.5%$120
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 51.6% share
Technical · 38.7% share
Business · 6.5% share
Other · 3.2% share
Issue · Design
Inferior Product
Share of issues
19.4%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity