Elite Dangerous

Last updated: 2025-12-16

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  • Unmatched immersive space simulation experience
  • Vast gameplay with multiple playstyles and roles
  • Steep and unforgiving learning curve
  • Outdated repetitive gameplay design elements
  • Deep ship customization and management system
  • Highly polarizing but rewarding for enthusiasts
Elite Dangerous header

Emotions

Frustration24%Excitement19%Satisfaction17%Joy13%Disappointment9%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

94.3% PrecisionDec 21, 2024 Dec 15, 2025
Total revenue at risk
$558,820

~$46,688 per month

Modeled from refund-intent reviews

Most dangerous issue
Unintuitive Flight Controls

Design · 38 mentions · 12.6% of risk

Churn driver breakdown

Weighted by churn risk

$558,820
Design
Technical
Business
Social
44.9%$250,631
33.4%$186,805
21.4%$119,788
0.3%$1,596
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 46.4% share
Technical · 32.2% share
Business · 21.0% share
Social · 0.3% share
Issue · Design
Unintuitive Flight Controls

Voice signal (verbatim trimmed)

Flying the ship was a pain und not intuitive at all (mouse and keyboards). Felt like balancing an olive on a toothpick.
Share of issues
12.9%
38 users in this cohort
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity
Verbatim heatmap

Most dangerous reviews

Highest-upvoted negative posts threatening churn.

4 found helpful
Nov 26, 2025

Bought game. Downloaded game. Game needs launcher. Log into launcher. Launcher says I don't own game. Try to sign in with steam on games website. "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authentication error" "authenti…

2 found helpful
Nov 27, 2025

没中文。。。玩不动,等中文再体验,看情况再改,估计就是不会有中文了,15年的游戏。shit

2 found helpful
Dec 4, 2025

Just started playing this game and the Community Moderators banned me from Steam forums and Reddit for pointing out similarities between their latest ship bundle and Star Trek Online's "Legacy bundle". Just a straight up permanent ban from the community. Absolute snowflake behavior. Steam refused to refund the game due to ownership time (even though I was under the threshold for total hours), so I just went and asked to have it permanently deleted from my account. Waste of 7 dollars, but I'm…

2 found helpful
Dec 14, 2025

Refund requested. - Always-online game - Micro-transactions - Requires non-steam account.

2 found helpful
Nov 30, 2025

so its no mans sky with microtransactions

2 found helpful
Nov 23, 2025

The best of option of the game is the Refund one.