- Unmatched immersive space simulation experience
- Vast gameplay with multiple playstyles and roles
- Steep and unforgiving learning curve
- Outdated repetitive gameplay design elements
- Deep ship customization and management system
- Highly polarizing but rewarding for enthusiasts
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
95.0% PrecisionDec 21, 2024 → Dec 15, 2025
Total revenue at risk
$558,820
~$46,688 per month
Modeled from refund-intent reviews
Most dangerous issue
Unintuitive Flight Controls
Design · 12.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Social
44.9%$250,631
33.4%$186,805
21.4%$119,788
0.3%$1,596
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 46.4% share
Technical · 32.2% share
Business · 21.0% share
Social · 0.3% share
Issue · Design
Unintuitive Flight Controls
Share of issues
12.9%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity