Elite Dangerous

Last updated: 2025-12-16
  • Unmatched immersive space simulation experience
  • Vast gameplay with multiple playstyles and roles
  • Steep and unforgiving learning curve
  • Outdated repetitive gameplay design elements
  • Deep ship customization and management system
  • Highly polarizing but rewarding for enthusiasts
Elite Dangerous header

Emotions

Frustration24%Excitement19%Satisfaction17%Joy13%Disappointment9%

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

95.0% PrecisionDec 21, 2024 → Dec 15, 2025
Total revenue at risk
$558,820

~$46,688 per month

Modeled from refund-intent reviews

Most dangerous issue
Unintuitive Flight Controls

Design · 12.6% of risk

Churn driver breakdown

Weighted by churn risk

$558,820
Design
Technical
Business
Social
44.9%$250,631
33.4%$186,805
21.4%$119,788
0.3%$1,596
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 46.4% share
Technical · 32.2% share
Business · 21.0% share
Social · 0.3% share
Issue · Design
Unintuitive Flight Controls
Share of issues
12.9%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity