Middle-earth™: Shadow of War™

Last updated: 2026-02-16
  • Nemesis System Enhances Gameplay
  • Fluid and Satisfying Combat
  • Engaging and Compelling Story
  • Numerous bugs and glitches
  • Excessive and unskippable cutscenes
  • Repetitive gameplay elements
Middle-earth™: Shadow of War™ header

Emotions

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

90.0% PrecisionFeb 18, 2025 Feb 15, 2026
Total revenue at risk
$305,739

~$25,354 per month

Modeled from refund-intent reviews

Most dangerous issue
Poor Combat Mechanics

Design · 18.6% of risk

Churn driver breakdown

Weighted by churn risk

$305,739
Design
Technical
Business
77.4%$236,775
21.1%$64,366
1.5%$4,598
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 80.0% share
Technical · 18.3% share
Business · 1.7% share
Issue · Design
Poor Combat Mechanics
Share of issues
18.3%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity