- Engaging and enjoyable combat system
- Compelling story and well-developed characters
- High replayability and enjoyable gameplay
- Combat system issues and feels unfinished
- Poor AI, complex equipment, tedious grinding
- Frequent crashes and optimization issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
71.7% PrecisionDec 31, 2020 → Mar 3, 2026
Total revenue at risk
$39,992
~$636 per month
Modeled from refund-intent reviews
Most dangerous issue
Crashes With Headphones
Technical · 26.8% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
53.5%$21,404
46.5%$18,588
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 50.0% share
Issue · Design
Poor Game Quality
Share of issues
25.0%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity