- Compelling and emotional storytelling
- Well-developed and likable characters
- Engaging and enjoyable gameplay
- High-quality visuals and graphics
- Repetitive and tedious gameplay
- Stat management is boring
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
2.0% PrecisionMay 24, 2016 → May 24, 2016
Total revenue at risk
$829
~$71,640,288 per day
Modeled from refund-intent reviews
Most dangerous issue
Poor UI Design
Design · 100.0% of risk
Churn driver breakdown
Weighted by churn risk
Design
100.0%$829
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 100.0% share
Issue · Design
Poor UI Design
Share of issues
100.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity