- Enjoyable and challenging gameplay experience.
- Realistic portrayal of warfare and strategy.
- Variety of units and strategic options available.
- Complex logistics and supply management issues.
- Interface and control problems reported by users.
- Repetitive gameplay and lack of depth.
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
43.6% PrecisionMay 23, 2019 → Aug 4, 2024
Total revenue at risk
$2,557
~$40 per month
Modeled from refund-intent reviews
Most dangerous issue
Overemphasis on Logistics
Design · 38.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
100.0%$2,557
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 100.0% share
Issue · Design
Poor Combat Mechanics
Share of issues
33.3%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity