- Excellent and varied level design
- Fun and engaging gameplay mechanics
- Outstanding soundtrack and visuals
- High replayability with enjoyable boss fights
- Lack of tutorials and explanations
- Performance issues and graphical bugs
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
86.5% PrecisionJan 2, 2016 → Jan 28, 2026
Total revenue at risk
$108,564
~$885 per month
Modeled from refund-intent reviews
Most dangerous issue
Slowest Sonic Game
Design · 18.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
80.6%$87,470
17.3%$18,771
2.1%$2,322
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 80.0% share
Technical · 17.1% share
Business · 2.9% share
Issue · Design
Slowest Sonic Game
Share of issues
17.1%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity