- High potential and fun gameplay experience
- Creative customization and engaging exploration
- Faithful to Star Trek with nostalgic feel
- Numerous bugs and glitches reported
- Game abandoned by developers, unfinished content
- Poor controls and lack of tutorial
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
81.4% PrecisionJan 21, 2015 → Oct 1, 2023
Total revenue at risk
$6,282
~$59 per month
Modeled from refund-intent reviews
Most dangerous issue
Abandoned By Developer
Business · 37.8% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Business
Design
50.2%$3,156
37.8%$2,374
12.0%$753
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 50.0% share
Business · 35.7% share
Design · 14.3% share
Issue · Business
Abandoned By Developer
Share of issues
35.7%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity