- Excellent performance and optimization
- Realistic and immersive graphics
- Enjoyable and unique gaming experience
- Graphical and visual issues
- Performance issues on various hardware
- Low frame rate and stuttering
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
85.0% PrecisionMar 19, 2026 → Mar 20, 2026
Total revenue at risk
$164,616
~$280,088 per day
Modeled from refund-intent reviews
Most dangerous issue
Crash After Sony Logo
Technical · 13.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
92.9%$152,880
7.1%$11,736
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 88.2% share
Design · 11.8% share
Issue · Technical
Crash After Sony Logo
Share of issues
11.8%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity