- Highly praised gameplay experience
- Enjoyable multiplayer experience
- Diverse and satisfying weaponry
- Pleasant and charming visuals
- Controls are confusing and unintuitive
- Game crashes and technical issues
Emotions
Archetypes
Hardware
Windows <8GB VRAMnegativeWindows 8-11GB VRAMnegative
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
92.3% PrecisionDec 23, 2018 → Apr 24, 2026
Total revenue at risk
$298,191
~$3,339 per month
Modeled from refund-intent reviews
Most dangerous issue
MacOS Blank Screen
Technical · 14.3% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
Social
60.6%$180,571
33.9%$101,053
3.9%$11,596
1.7%$4,970
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 57.9% share
Design · 36.8% share
Business · 3.5% share
Social · 1.8% share
Issue · Technical
MacOS Blank Screen
Share of issues
12.3%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity