- Engaging and fun storyline
- Realistic horse animations and physics
- Beautiful graphics and environments
- Active and responsive developers
- Lack of content and functionality
- Many bugs and glitches
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
88.1% PrecisionMay 8, 2025 → Mar 6, 2026
Total revenue at risk
$71,038
~$7,060 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Crashes
Technical · 17.3% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
63.7%$45,258
20.5%$14,555
15.8%$11,224
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 61.4% share
Design · 22.8% share
Business · 15.8% share
Issue · Technical
Game Crashes
Share of issues
15.8%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity