- Highly enjoyable and fun game
- Impressive graphics and immersive environment
- Excellent building mechanics
- Building system is complex
- Combat system needs improvement
- Lack of content
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
80.0% PrecisionOct 5, 2016 → Jan 30, 2026
Total revenue at risk
$25,093
~$221 per month
Modeled from refund-intent reviews
Most dangerous issue
Overly Complex Mechanics
Design · 11.2% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Social
62.2%$15,617
30.8%$7,721
7.0%$1,755
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 64.7% share
Technical · 29.4% share
Social · 5.9% share
Issue · Design
Overly Complex Mechanics
Share of issues
11.8%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity