- Improved driving physics and realistic simulation aspects
- Impressive graphics, audio, and detailed car models
- Enjoyable multiplayer and immersive VR experience
- Career mode removed, causing significant disappointment
- Frequent multiplayer crashes and performance issues
- Lack of content and broken promises from developers
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
96.7% PrecisionJan 20, 2025 → Mar 6, 2026
Total revenue at risk
$2,100,395
~$153,775 per month
Modeled from refund-intent reviews
Most dangerous issue
Broken Promises
Business · 46.0% of risk
Churn driver breakdown
Weighted by churn risk
Business
Technical
Design
68.1%$1,431,134
16.0%$335,504
15.9%$333,757
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Business · 68.1% share
Technical · 15.9% share
Design · 15.9% share
Issue · Business
Broken Promises
Share of issues
46.4%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity