- Fun and enjoyable gameplay
- Improved graphics and visuals
- Compelling and intriguing story
- Character customization needs improvement
- Graphics and performance issues
- Facial animations need work
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
91.6% PrecisionMar 12, 2026 → Mar 13, 2026
Total revenue at risk
$280,290
~$317,330 per day
Modeled from refund-intent reviews
Most dangerous issue
Gender Ambiguity In Character Creation
Design · 32.4% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
74.5%$208,782
24.1%$67,488
1.4%$4,021
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 76.6% share
Technical · 21.9% share
Business · 1.6% share
Issue · Design
Gender Ambiguity In Character Creation
Share of issues
31.3%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity