- Immersive sound design and atmosphere
- Unique monster behaviors
- Procedurally generated content
- Game crashes and launch problems
- Frequent and unfair deaths
- Performance and frame rate issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
77.0% PrecisionMay 24, 2016 → Jan 31, 2026
Total revenue at risk
$22,937
~$194 per month
Modeled from refund-intent reviews
Most dangerous issue
No Save Feature
Design · 18.2% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
67.7%$15,523
32.3%$7,414
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 69.2% share
Technical · 30.8% share
Issue · Design
No Save Feature
Share of issues
15.4%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity