- Deep, strategic Riichi Mahjong gameplay
- Polished, accessible Mahjong client
- Fun social and competitive experience
- Perceived rigged tile RNG
- Pay-to-win allegations
- Steep learning curve
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
85.5% PrecisionMay 4, 2025 → Apr 27, 2026
Most dangerous issue
Unclear Game Mechanics
Design · 11.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
Anomaly
52.8%
29.9%
12.3%
5.0%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 45.8% share
Design · 37.5% share
Business · 12.5% share
Anomaly · 4.2% share
Issue · Design
Unclear Game Mechanics
Share of issues
12.5%
Primary region
USA/UK
Detected from language cues
Anger level
Frustrated
Average sentiment intensity