- Enjoyable and fun gameplay experience
- Good controller support and highly regarded RPG
- Extensive character customization options
- Mask of the Betrayer expansion praised
- Persistent and new bugs reported
- Frequent crashes and performance issues
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
93.7% PrecisionJul 15, 2025 → Feb 15, 2026
Total revenue at risk
$486,708
~$67,900 per month
Modeled from refund-intent reviews
Most dangerous issue
Severe Technical Problems
Technical · 12.4% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
56.0%$272,411
31.9%$155,274
12.1%$59,022
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 53.7% share
Design · 34.3% share
Business · 11.9% share
Issue · Technical
Severe Technical Problems
Share of issues
11.9%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity