- Refined and enjoyable gameplay
- Engaging and emotional story
- Stunning graphics and visuals
- Poor performance and optimization
- Audio desynchronization issues
- Unwanted Mary Jane missions
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
95.4% PrecisionJan 30, 2025 → Feb 20, 2026
Total revenue at risk
$1,775,584
~$137,918 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Optimization
Technical · 27.4% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
83.5%$1,482,511
13.2%$233,835
3.3%$59,238
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 81.8% share
Design · 15.2% share
Business · 3.0% share
Issue · Technical
Poor Optimization
Share of issues
27.3%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity