Soulmask Review Summary

Last updated: 2026-09-30
Review summary
  • Fun gameplay and combat
  • Huge beautiful map
  • Tribe management core
  • Janky and clunky combat
  • Numerous bugs and broken systems
  • Poor optimization and low FPS
Soulmask header

Categories

SurvivalOpen-World SurvivalBase BuildingCraftingTribe ManagementSoulslike CombatCo-op MultiplayerAutomation

Emotions

Archetypes

Hardware

Windows <8GB VRAM / 16-31GB RAMnegativeWindows 12-15GB VRAM / 16-31GB RAMmixed

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

94.2% PrecisionSep 30, 2025 → Sep 27, 2026
Total revenue at risk
$620,103

~$51,354 per month

Modeled from refund-intent reviews

Most dangerous issue
Broken Controller Support

Technical · 10.7% of risk

Churn driver breakdown

Weighted by churn risk

$620,103
Design
Technical
Business
Other
52.7%$327,048
39.6%$245,685
6.6%$41,234
1.0%$6,136
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Design · 53.7% share
Technical · 38.8% share
Business · 6.0% share
Other · 1.5% share
Issue · Technical
Broken Controller Support
Share of issues
10.4%
Primary region
United States
Detected from language cues
Anger level
Neutral-ish
Average sentiment intensity