Soulmask

Last updated: 2026-04-11
  • Comprehensive crafting system with varied gameplay
  • Large world with rewarding exploration mechanics
  • Innovative mask mechanics and tribe system
  • Plenty of content and value for fans
  • Clunky combat mechanics and unintuitive controls
  • Unfinished with frequent crashes and performance issues
Soulmask header

Emotions

Archetypes

Hardware

Windows <8GB VRAMnegativeWindows 12-15GB VRAMmixed

Timed cohorts

Switch between playtime slices of churn risk.

Refund churn

Risk snapshot

Fast read on churn risk and the loudest complaints.

91.5% PrecisionApr 14, 2025 Apr 11, 2026
Total revenue at risk
$267,451

~$22,177 per month

Modeled from refund-intent reviews

Most dangerous issue
Broken Controller Support

Technical · 8.1% of risk

Churn driver breakdown

Weighted by churn risk

$267,451
Technical
Design
Business
52.2%$139,514
42.6%$114,043
5.2%$13,894
Issue map

Complaint treemap

Normalized churn drivers sized by volume; click to inspect a cluster.

Issue treemap
Technical · 49.2% share
Design · 44.3% share
Business · 6.6% share
Issue · Technical
Broken Controller Support
Share of issues
8.2%
Primary region
USA/UK
Detected from language cues
Anger level
Frustrated
Average sentiment intensity