- General disappointment and poor quality overall
- Poor physics and controls implementation
- Enjoyable first-person view experience
- Realistic rosters and circuits design
- Lack of customization options available
- Poor graphics and audio quality
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
90.7% PrecisionNov 28, 2024 → Feb 7, 2026
Total revenue at risk
$190,462
~$13,113 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Game Quality
Design · 26.9% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
57.1%$108,670
42.9%$81,792
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 56.8% share
Technical · 43.2% share
Issue · Design
Poor Game Quality
Share of issues
27.0%
Primary region
France
Detected from language cues
Anger level
Furious
Average sentiment intensity