- Classic survival horror experience.
- Atmospheric and immersive gameplay.
- Resolution and display problems.
- Poor control scheme.
- Game crashes and softlocks frequently.
- Cutscene and video issues persist.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
81.9% PrecisionJul 7, 2015 → Jan 14, 2026
Total revenue at risk
$14,959
~$117 per month
Modeled from refund-intent reviews
Most dangerous issue
Does Not Work
Technical · 21.2% of risk
Churn driver breakdown
Weighted by churn risk
Technical
100.0%$14,959
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 100.0% share
Issue · Technical
Does Not Work
Share of issues
19.2%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity