SteamVR
Last updated: 2026-01-31
- High compatibility with headsets
- Immersive VR experience
- Easy setup and use
- Extensive customization options
- Software instability and crashes
- Connectivity and performance issues
Emotions
Frustration56%Satisfaction15%Anger8%Excitement7%Disappointment4%
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
89.4% PrecisionFeb 3, 2025 → Jan 31, 2026
Most dangerous issue
Error 451
Technical · 8.6% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
94.1%
5.9%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 92.2% share
Design · 7.8% share
Issue · Technical
Laggy Performance
Share of issues
9.8%
Primary region
USA
Detected from language cues
Anger level
Frustrated
Average sentiment intensity