- Engaging story and characters
- Enhanced graphics and visuals
- Improved gameplay mechanics
- Content removal and simplification
- Technical issues and bugs present
- Excessive handholding and streamlining
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
70.8% PrecisionFeb 3, 2026 → Feb 6, 2026
Total revenue at risk
$38,934
~$14,584 per day
Modeled from refund-intent reviews
Most dangerous issue
Steam Deck Black Screen
Technical · 34.2% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
58.2%$22,667
41.8%$16,267
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 55.6% share
Design · 44.4% share
Issue · Technical
Steam Deck Black Screen
Share of issues
33.3%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity