- Engaging and well-written storyline
- Tactical and varied combat system
- Turn-based tactical combat
- Technical problems and crashes
- Quest design issues and repetitiveness
- Pathfinding and navigation problems
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
43.5% PrecisionApr 22, 2025 â Dec 30, 2025
Total revenue at risk
$4,478
~$533 per month
Modeled from refund-intent reviews
Most dangerous issue
Crashes On Load
Technical · 57.1% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
57.1%$2,559
42.9%$1,919
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 50.0% share
Issue · Technical
Crashes On Load
Share of issues
50.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity