- Responsive and helpful developers
- Great deckbuilding mechanics
- Enjoyable and engaging gameplay
- Frequent and regular updates
- Card issues and lack of tooltips
- Boring and repetitive gameplay
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
62.7% PrecisionSep 8, 2023 → Aug 31, 2025
Total revenue at risk
$6,785
~$281 per month
Modeled from refund-intent reviews
Most dangerous issue
Game Breaking Bug
Technical · 24.0% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
76.0%$5,157
24.0%$1,628
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 80.0% share
Technical · 20.0% share
Issue · Design
Boring Gameplay
Share of issues
20.0%
Primary region
Russia
Detected from language cues
Anger level
Furious
Average sentiment intensity