- Creative and imaginative gameplay mechanics.
- Extensive building and construction freedom.
- Strong mod support and community content.
- Poor tutorial and unintuitive user interface.
- Frequent game-breaking bugs and crashes.
- High cost and overuse of DLCs.
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
93.0% PrecisionFeb 24, 2025 → Feb 20, 2026
Total revenue at risk
$267,726
~$22,276 per month
Modeled from refund-intent reviews
Most dangerous issue
No Clear Instructions
Design · 11.7% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Social
71.5%$191,499
22.3%$59,760
4.8%$12,749
1.4%$3,718
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 73.8% share
Technical · 20.0% share
Business · 4.6% share
Social · 1.5% share
Issue · Design
No Clear Instructions
Share of issues
10.8%
Primary region
USA/UK
Detected from language cues
Anger level
Furious
Average sentiment intensity