- Exceptional city-building gameplay mechanics
- Strong modding community enhances replayability
- Balanced simplicity and depth in design
- Steep and punishing learning curve
- Insufficient base game content initially
- Performance and stability issues reported
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
74.7% PrecisionDec 20, 2024 → Nov 13, 2025
Total revenue at risk
$21,429
~$1,956 per month
Modeled from refund-intent reviews
Most dangerous issue
Unmet Expectations
Design · 11.6% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
70.0%$15,011
23.2%$4,969
6.8%$1,449
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 71.4% share
Technical · 21.4% share
Business · 7.1% share
Issue · Design
Unmet Expectations
Share of issues
14.3%
Primary region
USA/UK
Detected from language cues
Anger level
Annoyed
Average sentiment intensity