- Beautiful and expansive map
- High-quality graphics and performance
- Engaging multiplayer modes
- Open-world exploration and racing
- Servers shut down frequently
- Physics and performance issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
78.1% PrecisionMay 5, 2018 → Jan 22, 2026
Most dangerous issue
Servers Shut Down
Business · 60.7% of risk
Churn driver breakdown
Weighted by churn risk
Business
Technical
60.7%
39.3%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Business · 60.0% share
Technical · 40.0% share
Issue · Business
Servers Shut Down
Share of issues
60.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity