- Deep tactical and strategic gameplay
- Variety of missions and strategies
- Extensive customization options
- Repetitive gameplay and environments
- Steep learning curve
- Basic and simple visuals
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
56.3% PrecisionApr 9, 2014 → Aug 21, 2018
Total revenue at risk
$3,806
~$72 per month
Modeled from refund-intent reviews
Most dangerous issue
Unforgiving Gameplay Mechanics
Design · 26.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
100.0%$3,806
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 100.0% share
Issue · Design
Unforgiving Gameplay Mechanics
Share of issues
20.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity