- Enjoyable and simple gameplay
- Variety of ship designs
- Extensive ship customization
- Terrible voice acting
- Repetitive gameplay mechanics
- Buggy and poorly optimized
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
56.2% PrecisionNov 28, 2014 → Mar 14, 2026
Total revenue at risk
$13,751
~$100 per month
Modeled from refund-intent reviews
Most dangerous issue
Excessively Slow Ship Movement
Design · 27.9% of risk
Churn driver breakdown
Weighted by churn risk
Design
100.0%$13,751
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 100.0% share
Issue · Design
Excessively Slow Ship Movement
Share of issues
25.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity