- Fun and engaging gameplay
- Engaging automation systems
- Intuitive controls and UI
- Beautiful and polished graphics
- Frequent and severe bugs
- Unfinished and unpolished
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
60.9% PrecisionOct 29, 2023 → Jul 8, 2024
Total revenue at risk
$7,840
~$933 per month
Modeled from refund-intent reviews
Most dangerous issue
Multiplayer Loads Into Void
Technical · 22.4% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
63.5%$4,981
36.5%$2,859
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 60.0% share
Design · 40.0% share
Issue · Technical
Multiplayer Loads Into Void
Share of issues
20.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity