- Improved and engaging story
- Enjoyable and fun gameplay
- Highly praised music and soundtrack
- Lack of map and guidance
- Boss design and difficulty
- Control and language issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
30.8% PrecisionSep 24, 2024 → Dec 14, 2025
Total revenue at risk
$2,293
~$154 per month
Modeled from refund-intent reviews
Most dangerous issue
Poor Combat Mechanics
Technical · 54.5% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
54.5%$1,251
45.5%$1,042
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 50.0% share
Issue · Technical
Poor Combat Mechanics
Share of issues
50.0%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity