- Highly praised atmosphere and sound design
- Engaging and satisfying combat mechanics
- High replayability and variety
- Compelling story and narrative
- Combat and gameplay issues
- Technical problems and bugs
Emotions
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
86.3% PrecisionNov 20, 2025 → Jan 26, 2026
Total revenue at risk
$84,316
~$38,018 per month
Modeled from refund-intent reviews
Most dangerous issue
Boring Gameplay
Design · 13.5% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
65.2%$54,965
32.2%$27,136
2.6%$2,215
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 68.3% share
Technical · 29.3% share
Business · 2.4% share
Issue · Design
Boring Gameplay
Share of issues
14.6%
Primary region
USA
Detected from language cues
Anger level
Frustrated
Average sentiment intensity