PAYDAY 2
Last updated: 2026-02-06
- Highly praised gameplay mechanics and enjoyable co-op experience
- Extensive customization options and modding support
- Affordable and worth the price with positive soundtrack reception
- Poor AI behavior and unbalanced, difficult gameplay
- Poor optimization, outdated graphics, and frequent crashes
- Excessive reliance on DLCs and bugs affecting gameplay
Emotions
Frustration24%Enjoyment13%Excitement11%Joy11%Nostalgia7%
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
95.3% PrecisionFeb 6, 2025 → Feb 6, 2026
Total revenue at risk
$308,691
~$25,394 per month
Modeled from refund-intent reviews
Most dangerous issue
Expensive DLC Required
Business · 14.3% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Other
43.4%$133,851
31.7%$97,987
21.4%$65,965
3.5%$10,887
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 50.0% share
Technical · 29.4% share
Business · 17.6% share
Other · 2.9% share
Issue · Technical
Poor Enemy AI
Share of issues
11.8%
Primary region
China
Detected from language cues
Anger level
Furious
Average sentiment intensity