- Enhanced graphics and visuals
- Engaging and well-crafted story
- Impactful narrative decisions
- Performance issues and stuttering
- Frequent game crashes
- Poor PC optimization
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
88.1% PrecisionOct 4, 2024 → Mar 6, 2026
Total revenue at risk
$263,416
~$15,272 per month
Modeled from refund-intent reviews
Most dangerous issue
Loading Screen Freeze
Technical · 14.9% of risk
Churn driver breakdown
Weighted by churn risk
Technical
Design
Business
72.0%$189,614
17.0%$44,660
11.1%$29,142
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Technical · 69.0% share
Design · 19.0% share
Business · 11.9% share
Issue · Technical
Loading Screen Freeze
Share of issues
14.3%
Primary region
USA/UK
Detected from language cues
Anger level
Angry
Average sentiment intensity