- Enjoyable and fun gameplay
- Variety of classes available
- Unique and beautiful art style
- Plenty of content and customization
- Predatory monetization and gambling mechanics
- Unfriendly to beginners and technical issues
Emotions
Archetypes
Timed cohorts
Switch between playtime slices of churn risk.
Refund churn
Risk snapshot
Fast read on churn risk and the loudest complaints.
91.7% PrecisionNov 14, 2021 → Apr 15, 2026
Most dangerous issue
Excessive Unskippable Cutscenes
Design · 9.9% of risk
Churn driver breakdown
Weighted by churn risk
Design
Technical
Business
Other
Social
43.3%
32.3%
22.0%
1.2%
1.2%
Issue map
Complaint treemap
Normalized churn drivers sized by volume; click to inspect a cluster.
Issue treemap
Size = count · Color = sentiment
Design · 43.8% share
Technical · 29.7% share
Business · 21.9% share
Other · 3.1% share
Social · 1.6% share
Issue · Design
Excessive Unskippable Cutscenes
Share of issues
9.4%
Primary region
USA
Detected from language cues
Anger level
Furious
Average sentiment intensity